Office Assistant 2 (PCN
Salary:
$19.
38 Hourly Location :
Palmer, AK Job Type:
Full Time Job Number:
41401 Department:
Public Safety Division:
Alaska State Troopers Opening Date:
07/28/2023 Closing Date:
8/7/2023 5:
00 PM Alaska Division:
Alaska State Troopers Position Open To:
Alaska Residents Only Bargaining Unit:
General Government Range:
10 Job Description WHAT YOU WILL BE DOING:
As an Office Assistant 2 for Judicial Services, you are providing administrative support to one Sergeant, One State Trooper and seven Court Services Officers in B-Detachment Judicial Services.
You will receive, process and return to the court, completed criminal and/or civil paperwork including, but not limited to:
warrants, Domestic Violence Protection Orders (DVPOs), subpoenas, summons, mental health commitments, etc, which must be accurate, complete and in a timely fashion.
You will be entering, modifying and deleting records in multiple Law Enforcement databases, verifying numerous identifying information as well as assigning paperwork for service via local officers as well as throughout the state.
You will be interacting with the public, Troopers, Court Service Officers, court personnel as well as numerous local and national Law Enforcement agencies.
OUR ORGANIZATION, MISSION, AND CULTURE:
Our mission is public safety - preserve the peace, enforce the law, prevent and detect crime and protect life and property.
All positions within the Alaska State Troopers support or carry out this mission.
While the Troopers and Court Service Officers are on the front lines the office and administrative staff work just as hard ensuring everything behind the scenes is running smoothly.
We are the backbone of our team and value attention to detail, a heart for service, thoroughness and timeliness of paperwork, flexibility and dedication to the mission of Public Safety.
THE BENEFITS OF JOINING OUR TEAM:
You will enjoy many benefits by joining our team:
Being part of a team that is experienced, friendly and above all, hardworking Working in a welcoming and supportive environment with both officers and civilian staff sharing knowledge, information and common goals The opportunity to learn and understand department regulations, programs and policies while actively producing and completing meaningful work THE WORKING CONDITIONS YOU CAN EXPECT:
This position is located in the Palmer Courthouse, which is nestled between the beautiful Talkeetna and Chugach Mountains.
The daily work environment offers a variety of fast paced, frequent task changes, high-pressure periods broken up by jokes and laughter with the CSOs, and an easy walk to Friday Fling for lunch in the summers.
Most importantly, we work hard but also enjoy the comradery of our team WHO WE ARE LOOKING FOR:
This position is an excellent opportunity for someone that can work independently, but also enjoys interaction with the general public, law enforcement and other state and outside agencies.
To succeed in this position, we are looking for someone with the following:
The ability to demonstrate a high level of self-motivation, strong attention to detail and accuracy as well as good interpersonal skills.
The ability to adapt to a dynamic, changing work environment, while maintaining a commitment to customer service, team mentality and a willingness to learn.
The ability to function in a high-pressure environment with exposure to sensitive and graphic information as well as experience working with and maintaining the integrity of confidential and highly sensitive information.
Thoroughly understand the necessity for accuracy in data entry, excellent written and verbal communication, compiling information along with the ability to prioritize.
The ability to maintain control in stressful and/or confrontational situations.
The desire to hold themselves to the highest of standards, striving for excellence in all tasks and maintaining the highest of work and moral ethics.
The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property.
All positions support or carry out the Department's mission.
If our mission interests you and this position embodies your strengths, please consider joining our team.
More information about the Department of Public Safety can be found on our website:
http:
//dps.
alaska.
gov/ To view the general description and example of duties for an Office Assistant 2 please go to the following link:
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs Special Note:
Valid Driver's license desired APSIN Certification within 30 days Notary Commission within 60 days Minimum Qualifications High school diploma or the equivalent.
AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
High school diploma equivalent means one of the following:
1) a G.
E.
D.
; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles.
Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing.
Recruitment and selection may include this requirement.
Additional Required Information A cover letter is NOT required for this position.
Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
Documents Required at time of application submission:
Copies of all college transcripts (unofficial copies are acceptable), if being used to meet the minimum qualification If selected, please provide the following at the time of the interview:
If available, three (3) of your most recent performance evaluations Three (3) professional references, at least one (1) must be from a current or past supervisor If selected for an interview, you will be required to complete a typing/data entry test at the time of your interview.
We are looking for accuracy first, speed second.
TYPING TEST Typing/data entry test at the time of your interview.
APSINPlease be aware - this position requires the use of the Alaska Public Safety Information Network (APSIN).
A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN.
DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice.
Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.
BACKGROUND CHECK This position requires the incumbent to submit to a fingerprint based criminal history background check.
Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.
EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.
If you have not obtained a degree, please indicate the number of units completed.
Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.
Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.
If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.
S.
education programs; or an accredited U.
S.
state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions.
Be specific in your answers and tell us how you acquired the relevant experience.
Please use complete sentences and proof-read your submissions when answering the supplemental questions.
Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
WORK EXPERIENCE Applications will be reviewed to determine if minimum qualifications are met.
Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package.
Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time.
Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy.
The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY This recruitment is open to Alaska Residents only.
Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.
NOTICE If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to email protected .
For applicant password assistance please visit:
https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword Contact Information For specific information in reference to the position please contact the hiring manager:
Angela Machacek Administrative Assistant 2 (907) 746-9109 Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.
) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See for additional information 01 Describe your ability to multitask with frequent interruptions and changing deadlines, as well as how you return to your previous task at hand.
02 Describe a past work experience in a high-pressure clerical/office environment in which you were entrusted with sensitive, confidential or graphic information.
03 Describe your experience and skill level with Microsoft Office applications as well as any database-entry platforms.
04 Describe how you work in a team environment.
05 Describe past work experiences which uniquely prepared you for this position.
Required Question Recommended Skills Excel Spreadsheet Creation Entry Verification Sorting Information Recordkeeping Systems Administration Sorting Estimated Salary: $20 to $28 per hour based on qualifications.
$19.
38 Hourly Location :
Palmer, AK Job Type:
Full Time Job Number:
41401 Department:
Public Safety Division:
Alaska State Troopers Opening Date:
07/28/2023 Closing Date:
8/7/2023 5:
00 PM Alaska Division:
Alaska State Troopers Position Open To:
Alaska Residents Only Bargaining Unit:
General Government Range:
10 Job Description WHAT YOU WILL BE DOING:
As an Office Assistant 2 for Judicial Services, you are providing administrative support to one Sergeant, One State Trooper and seven Court Services Officers in B-Detachment Judicial Services.
You will receive, process and return to the court, completed criminal and/or civil paperwork including, but not limited to:
warrants, Domestic Violence Protection Orders (DVPOs), subpoenas, summons, mental health commitments, etc, which must be accurate, complete and in a timely fashion.
You will be entering, modifying and deleting records in multiple Law Enforcement databases, verifying numerous identifying information as well as assigning paperwork for service via local officers as well as throughout the state.
You will be interacting with the public, Troopers, Court Service Officers, court personnel as well as numerous local and national Law Enforcement agencies.
OUR ORGANIZATION, MISSION, AND CULTURE:
Our mission is public safety - preserve the peace, enforce the law, prevent and detect crime and protect life and property.
All positions within the Alaska State Troopers support or carry out this mission.
While the Troopers and Court Service Officers are on the front lines the office and administrative staff work just as hard ensuring everything behind the scenes is running smoothly.
We are the backbone of our team and value attention to detail, a heart for service, thoroughness and timeliness of paperwork, flexibility and dedication to the mission of Public Safety.
THE BENEFITS OF JOINING OUR TEAM:
You will enjoy many benefits by joining our team:
Being part of a team that is experienced, friendly and above all, hardworking Working in a welcoming and supportive environment with both officers and civilian staff sharing knowledge, information and common goals The opportunity to learn and understand department regulations, programs and policies while actively producing and completing meaningful work THE WORKING CONDITIONS YOU CAN EXPECT:
This position is located in the Palmer Courthouse, which is nestled between the beautiful Talkeetna and Chugach Mountains.
The daily work environment offers a variety of fast paced, frequent task changes, high-pressure periods broken up by jokes and laughter with the CSOs, and an easy walk to Friday Fling for lunch in the summers.
Most importantly, we work hard but also enjoy the comradery of our team WHO WE ARE LOOKING FOR:
This position is an excellent opportunity for someone that can work independently, but also enjoys interaction with the general public, law enforcement and other state and outside agencies.
To succeed in this position, we are looking for someone with the following:
The ability to demonstrate a high level of self-motivation, strong attention to detail and accuracy as well as good interpersonal skills.
The ability to adapt to a dynamic, changing work environment, while maintaining a commitment to customer service, team mentality and a willingness to learn.
The ability to function in a high-pressure environment with exposure to sensitive and graphic information as well as experience working with and maintaining the integrity of confidential and highly sensitive information.
Thoroughly understand the necessity for accuracy in data entry, excellent written and verbal communication, compiling information along with the ability to prioritize.
The ability to maintain control in stressful and/or confrontational situations.
The desire to hold themselves to the highest of standards, striving for excellence in all tasks and maintaining the highest of work and moral ethics.
The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property.
All positions support or carry out the Department's mission.
If our mission interests you and this position embodies your strengths, please consider joining our team.
More information about the Department of Public Safety can be found on our website:
http:
//dps.
alaska.
gov/ To view the general description and example of duties for an Office Assistant 2 please go to the following link:
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs Special Note:
Valid Driver's license desired APSIN Certification within 30 days Notary Commission within 60 days Minimum Qualifications High school diploma or the equivalent.
AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
High school diploma equivalent means one of the following:
1) a G.
E.
D.
; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles.
Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing.
Recruitment and selection may include this requirement.
Additional Required Information A cover letter is NOT required for this position.
Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
Documents Required at time of application submission:
Copies of all college transcripts (unofficial copies are acceptable), if being used to meet the minimum qualification If selected, please provide the following at the time of the interview:
If available, three (3) of your most recent performance evaluations Three (3) professional references, at least one (1) must be from a current or past supervisor If selected for an interview, you will be required to complete a typing/data entry test at the time of your interview.
We are looking for accuracy first, speed second.
TYPING TEST Typing/data entry test at the time of your interview.
APSINPlease be aware - this position requires the use of the Alaska Public Safety Information Network (APSIN).
A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN.
DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice.
Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.
BACKGROUND CHECK This position requires the incumbent to submit to a fingerprint based criminal history background check.
Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.
EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.
If you have not obtained a degree, please indicate the number of units completed.
Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.
Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.
If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.
S.
education programs; or an accredited U.
S.
state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions.
Be specific in your answers and tell us how you acquired the relevant experience.
Please use complete sentences and proof-read your submissions when answering the supplemental questions.
Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
WORK EXPERIENCE Applications will be reviewed to determine if minimum qualifications are met.
Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package.
Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time.
Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy.
The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY This recruitment is open to Alaska Residents only.
Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.
NOTICE If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to email protected .
For applicant password assistance please visit:
https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword Contact Information For specific information in reference to the position please contact the hiring manager:
Angela Machacek Administrative Assistant 2 (907) 746-9109 Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.
) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See for additional information 01 Describe your ability to multitask with frequent interruptions and changing deadlines, as well as how you return to your previous task at hand.
02 Describe a past work experience in a high-pressure clerical/office environment in which you were entrusted with sensitive, confidential or graphic information.
03 Describe your experience and skill level with Microsoft Office applications as well as any database-entry platforms.
04 Describe how you work in a team environment.
05 Describe past work experiences which uniquely prepared you for this position.
Required Question Recommended Skills Excel Spreadsheet Creation Entry Verification Sorting Information Recordkeeping Systems Administration Sorting Estimated Salary: $20 to $28 per hour based on qualifications.
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